If you are a private user and want to change your plan from the web:
- Enter "My Account"
- Select the "Plan details" section
- Click on your preferred option ("Switch to Fit / Dynamic / Active")
From the app:
- Access your profile
- Select the "Plan details" option
- Click on the three points in the upper right corner
- Click on the plan you prefer
If you are upgrading to a higher plan, the change is immediate. Your renewal date will be modified to start a new period of 30 days from that moment and you will be charged for the cost of the new plan with a discount corresponding to the days not covered by the new subscription.
If you are switching to a lower plan, you can enjoy your current plan until the next renewal date and then the plan change will be made automatically.
If you are an Andjoy Corporate user, check the conditions to change your subscription plan.
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